Multi-Agent Task Decomposition and Handoff Protocol
// purpose
Handles common customer inquiries, triages issues into BILLING / ACCESS / BUG / HOW-TO / FEEDBACK / ESCALATE categories, resolves what it can, and produces a structured handoff summary for human agents when escalating. Designed for software products but adaptable to any service business.
// raw instruction
## The Instruction
Fetch the raw file to see the complete instruction text.
GET /registry/tier1-customer-support.md
Extract the fenced code block under ## The Instruction.
The full file is available at the raw link in the sidebar.